Privacy Policy

Privacy Policy
Effective Date: 01/01/2025

Welcome to AndSoOn. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website www.andsoon.in and associated services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. What Personal Information We Collect

We collect the following types of personal information:

• Basic Identification Data: Name, email address, phone number, billing and shipping address.
  
  

• Account Information: Username, password, and order history.
  
  

• Payment Information: Card details, UPI, or other payment gateway information (collected via secure third-party services).
  
  

• Device & Usage Data: IP address, browser type, device type, operating system, pages visited, time spent, and click data.
  
  

• Location Data: Approximate location based on IP for regional content and delivery optimization.
  
  

• User Content: Any reviews, ratings, comments, or communication you submit.
  
  

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you create an account, place an order, subscribe to our newsletters, participate in contests, or contact support.
  
  

• Automatically: Through cookies, pixels, and analytics tools when you browse our website.
  
  

• Third-Party Integrations: From our payment processors, marketing tools, delivery partners, and affiliate platforms.
  
  

3. How We Use Collected Information

We use the collected information to:

• Process and fulfill your orders and transactions.
  
  

• Provide customer support and respond to your queries.
  
  

• Send important service-related updates or promotional content.
  
  

• Improve website functionality and user experience.
  
  

• Conduct internal research and data analysis for better service.
  
  

• Enforce our Terms and Conditions and prevent fraudulent activity.
  
  

4. How We Keep Your Information Safe

We use industry-standard security measures to protect your data, including:

• SSL (Secure Socket Layer) encryption on data transmission.
  
  

• Secure, PCI-compliant third-party payment gateways.
  
  

• Access control measures and role-based data handling within our organization.
  
  

• Regular data backups and vulnerability scanning.
  
  

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Information Sharing with Third Parties

We do not sell your personal information.

We may share your information with trusted third parties only for the following purposes:

• Payment Partners: To process transactions securely.
  
  

• Logistics and Delivery Services: For fulfilling and delivering your orders.
  
  

• Marketing Platforms: To send you updates and promotions (you can opt out).
  
  

• Legal Requirements: When required to comply with legal obligations or to protect our legal rights.
  
  

All third parties are required to follow confidentiality and data security standards aligned with this policy.

6. Your Rights and Choices

As a user, you have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us.
  
  

• Opt out of marketing communications at any time.
  
  

• Request information on how your data is processed and with whom it is shared.
  
  

7. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. All changes will be posted on this page with a revised effective date. Continued use of our Site after any changes constitutes acceptance of those changes.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

AndSoOn
1st Floor, Kudukengal Tower,
Kuttippala PO, Edaricode Via,
Malappuram Dt, Kerala - 676501
Email: hello.andsoon@gmail.com
Mobile: +91 89210 10827

Business Hours: Monday – Friday, 10 AM to 7 PM IST